Microsoft surface keyboard not working. Choose how you want to get support for your Surface device. If the issue remains the same, kindly perform a force shutdown in your device. After this press power & volume up button at the same time and keep it pressed for 15 seconds, even after if you see surface logo keep it pressed for 15 seconds. I recommend that you open the Surface App and click on the Type-Cover to select Service & Repair to create a repair order. Check for updates. Feb 25, 2024 · Hi, I have the surface laptop 4 (model 1958) And have recently encountered an issue with the keyboard. Jul 8, 2022 · If the typecover does not work in the UEFI, either the typecover or the Surface itself has a hardware issue. ) After you release the buttons, wait 10 seconds. Jan 29, 2024 · Hi Aida Haziqah, . A Microsoft agent suggests several troubleshooting steps, including force shutdown, UEFI boot, settings check, driver update, and USB recovery, but the issue persists. When prompted, select the language and keyboard layout you want. Jun 13, 2017 · Select your language and select Options. Go to Download driver and firmware for Surface, choose Surface Book 2 then click Download on the next page. Nov 25, 2020 · 1. Make sure that your Surface Laptop 5 is up to date with the latest software updates. Surface Pro onscreen keyboard not working. Continue to hold the Volume Up button. Select Troubleshoot. More Information. To do this, go to Windows > Power > Restart. The best part is that you can fix it yourself and don’t have to incur extra costs. Mar 5, 2024 · Learn simple steps to troubleshoot and clean your laptop keyboard if it's not working properly. and open it - then select Language. - Refresh keyboard driver. To remove a layout, select it and select Remove. Wish list. Jan 23, 2024 · To reach them, follow these steps: 1. This is normal. Update Firmware and Drivers: Go to Download driver and firmware for Surface, choose Surface Laptop. The device will boot to the Surface logo, and you should see spinning dots. Step 4: When the Surface logo appears, release the volume button. Press & hold the power button for approx. I have tried all solutions, including restarting the laptop multiple times, doing a force shutdown, updating it, as well as Restart your Surface Laptop Go 2. Then click the link next to Surface Pro 8 then click Download on the next page. Select Troubleshoot , and then select Recover from a drive . Aug 25, 2022 · If your Surface Laptop keyboard stops responding, you can try a hard reset by pressing Volume Up and Power buttons for 15 seconds. Go to Download driver and firmware for Apr 30, 2024 · I'm sorry to hear that you're experiencing issues with your Surface Go 3 keyboard. Mar 13, 2024 · 1. 2: Force Shutdown. Oct 10, 2020 · Last updated April 13, 2024 Views 85 Applies to: Surface. power button on your Surface. Francesco Brenna. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. Mar 31, 2020 · 6. If not, select Add a preferred language and select English (United States). 8. Select Warranty and service when asked for the issue and click Next. For special business & EDU institute pricing, call us at 866-425-4709, Monday to Friday, 6:00AM to 6:00PM PT. Check the specific OS build of your Aug 9, 2020 · 1: Run Surface Diagnostic Toolkit and check Windows Update. Creating recovery drive and resetting my surface. Then click on Bluetooth. - Run the System File Checker. Then press and hold the power button for 20 seconds. See if the keyboard is detected. Under "Override for Windows display language", Where it says "Use language list", select English (United Kingdom) Same for "Override for default input method". Apparently with Fast boot enabled, the keyboard simply doesn't work at BitLocker boot screen. When your Surface Pro keyboard stops working, you need to find the cause and then carry out operations to fix the issue. Checked BIOS/UEFI for any fast bootup or fast startup options and none were present. . May 13, 2021 · Hi HeidiBetke, here are the methods that you may try: - Run Surface Diagnostic Toolkit and check Windows Update. If the keys are still not working correctly: If the Type Cover or Keyboard still doesn’t work on your Surface, this means the Jan 22, 2024 · If the keyboard has a sync button near the battery, press the sync button then go to the device>click on setting>Bluetooth and devices>then click on add a device. Here are some troubleshooting steps that you can try: 1. On screen keyboard not working after update. Go to device manager > keyboard > right click the keyboard driver > Uninstall > restart to apply changes. ) Press and hold the power button until the screen turns off (about 10 seconds), then release the power button. Have you tried troubleshooting the issue? 2 days ago · Here's a step-by-step guide to help you troubleshoot the problem: 1. My surface keyboard won't work, I do notice that for a split second after I plug it in, the FN key light turns on for a second, Help! Nov 26, 2022 · I'm sorry to hear that your type cover has stopped working. 9. Dec 23, 2019 · Verify it works in Surface UEFI. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. Dec 27, 2019 · To enable these services, just follow these steps: Press Windows Key + R and enter services. Go to Contact Us - Microsoft Support. Don’t detach the keyboard while your Surface Book is shutting down. Verify if keyboard (arrow key) allows you to progress through the menus, or the touchpad allows control of the mouse arrow. Press and release the power button. I tried with three keyboards and with a USB to PS2 adapter. Optimized feedback and return force. Accessories. Try using the keyboard on another device to see if it works Oct 15, 2020 · Press and hold the volume down (-) button while you press and release the power button. This happens on average once a month, when the keyboard simply stops working. Open Windows Settings > Devices > Touchpad. Force a shutdown and restart your Surface - Microsoft Support. Surface Laptop 3: keyboard not working from USB boot. Since you've already tried troubleshooting the issue and the store has confirmed that the keyboard is faulty, the next step would be to contact Live Microsoft Support to initiate a warranty claim. The Bluetooth is on. Aug 1, 2022 · A user reports that only the Fn and the key to start the computer are working on their Surface Laptop. Do this for all the listed drivers under the keyboard section. Nov 7, 2023 · From the desktop, open File Explorer. 30 seconds & then release it. Force the device to shut down and restart. If it's not, press the Num Lock key to turn it on. -Install any windows updates (there were none). The keyboard is dead, no lights, surface pen not charging. msi file closest to your current OS Build and click Next. ) Press and release the power button to turn your Surface back on. Hi FrancescoBrenna, Thank you for reaching Microsoft Community. Method 3: Clean Connectors. Kindly wait so that you will see an option for a callback. If your having issue with your Keyboard base, detach the Clipboard from it. I have tried a number of type covers with no joy, but I don't think this is the problem as it does not work with the touch keyboard either. Under the Language section, select the pre-installed language pack and tap on the three-dot menu present beside it. Tap and hold the update list, then select Uninstall. Right-click on the drivers and select Uninstall. So, the problem must be firmware/software related. Method 4: Try CAPS+Fn (to toggle back and forth from the function keys (F1,F2,F3,) and the special keys. This will force your laptop to boot from scratch and may fix the problem. Go to Action and Scan for Hardware Changes. Keyboards differ depending on the language and regional settings. Nov 6, 2016 · Surface Pro 3 will not type the @ symbol. See Creating and using a USB Jul 3, 2020 · 2. See How to get to the UEFI settings on a Surface. Update firmware and drivers by downloading the . When the Microsoft or Surface logo appears with spinning dots below, release the volume-down button. Now locate Touch Keyboard and Handwriting Panel service and double click it to open its properties. We appreciate your post on Microsoft Community. Please give these steps a try: 1. If still persist and still no light on the keyboard or the keyboard is not working. After the Surface logo, the device should boot to UEFI. 1. Disconnect the USB-C Cord: Start by unplugging the USB-C cord from your laptop. Boot your Surface to the UEFI screen and check if the keyboard works. Apr 6, 2024 · Recently the keyboard to my surface pro 9 completely disconnected from the actual computer itself, meaning that once i connect it, the keyboard is irresponsive. Unpair and re-pair the keyboard. Under Choose an option, select Troubleshoot > Advanced Options > UEFI Firmware Settings, and then select Restart. My MS Surface Laptop 3 keyboard and trackpad stopped working two days ago (May 17th, 2022). ) The Surface may boot to UEFI. Select Troubleshoot, and then, select Recover from a drive. Scroll down then click the Reset button. Here are some solutions that you can have a try. - Turn off sticky keys too on the same keyboard settings. The keyboard was definitely working prior to me putting the laptop into hibernation. To work around this behavior, press the F LOCK key. - Now, click on the Additional troubleshooters tab. - Force the device to shut down and restart: If the issue is Detach the typecover and try to clean the ports and magnetic connectors. Once you already in the UEFI screen and if the arrow up and down keys not working, or the keyboard will not respond this is already a hardware issue on the keyboard need to process a repair or replace. Then, turn it on again and check if the keyboard works. Restarting the device puts the device, drivers, and operating system in a known good state. ) Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The next step is to reset your Surface. You can attach the keyboard at any time. Alternate command keys give the keyboard additional functionality by providing two command modes for the top row of standard F LOCK keys. 2: Run Surface Diagnostic Toolkit and check Windows Update. Jan 23, 2021 · Fixing Microsoft Surface Keyboard Problems . May 18, 2024 · If the keys are working correctly in UEFI, but not in Windows: The problem is likely with the software installed on the Surface, and you'll need to reinstall. If it is still not working, try to check if the Typecover's driver is present in Device Manager. Apr 15, 2024 · This problem is most likely caused by damage to the Type-Cover hardware. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Sep 29, 2018 · Once dry, reconnect the Type Cover and see if the Surface Type Cover Filter Device would be installed in Device Manager. If so, try pressing Fn + Esc to reverse the need for the Fn Key with a function key. Wait for 10 seconds after releasing the button. Type Cover and touchpad. Click on " Remove device " and then pair the keyboard again. Check first if under Preferred languages, English (United States) is listed. com) On the UEFI screen, go to Time and Date then try to type something on the space provided. msi file from the link you shared. Surface diagnostic toolkit. May 17, 2019 · Insert the USB recovery drive into the USB port. To prevent receiving the update again. We suggest performing the steps: • Run the Surface Diagnostic Toolkit and check for Windows update. Choose the . See Clean and care for your Surface. If none of the above step's work, try resetting your keyboard. Select Language options. 0. Still click on Next button when asked for a bit more info. from Official Microsoft Download Center. Go to Settings >Bluetooth & devices and click on the keyboard. Keyboard issues are quite common among Microsoft Surface users, but the problem can be fixed quite easily. Now press and hold the power button and volume-up (+) button at the same time for around 15 seconds and then release both. We have prepared a few tips to help you overcome surface keyboard not working issues. Nov 22, 2023 · Press the up and down arrow keys to change what is selected on the left side menu to check if the keys work or not. After you release the buttons, wait 10 seconds. Jan 16, 2022 · Add me to the count. Hope this helped someone. Here’s how to make sure your Surface Book keyboard is set up for your language: Go to Start, and select Settings > Time The keyboard wasn’t showing up under my list of devices and when I booted into UEFI the keyboard wasn’t listed (assuming it should have been). In that case, kindly follow the troubleshooting methods on Troubleshoot Surface Type Cover or Keyboard - Microsoft Support. Please Nov 11, 2021 · Press and hold the volume-down (-) rocker. Press and release again the Power button to turn it back on. To troubleshoot this issue, please try the following steps: Make sure that the keyboard is properly connected to the Surface Pro screen. Force Shutdown: Since the normal shutdown process isn't working, try a force shutdown. The track-pad still worked and the power key still functioned. First, try checking your hardware. Jun 9, 2019 · Thank you for reaching out Surface Community. • Check the specific OS build of your Windows Settings > System > About. Under Filter Keys, make sure the toggle is set to Off. If the LED lights turn on, your problem may be with Windows and not the device itself. To add a layout, select Add an input method and choose the layout from the list. If the issue persists, you can try reinstalling the drivers for your Signature Cover Keyboard. Nov 11, 2019 · Step 3: Press and hold the volume-down button while you press and release the. Dec 24, 2023 · Try to reinstall Keyboard Driver. Trying another typecover keyboard. Tap or click OK to erase the contents of the USB drive. When prompted, choose your language options and keyboard layout. Tap or click OK when the format is complete. Check Surface Keyboard May 4, 2023 · Go to Keyboards section and expand it by clicking the down arrow. Now press and hold it for around 30 seconds. Jan 12, 2024 · To do this, go to Settings > Devices > Bluetooth & other devices, click on the keyboard, and then click Remove device. Jan 28, 2021 · DISM. I give you 2 easy fixes if your keyboard is not working or is unresponsive on the Microsoft Surface Pro 8 (https://amzn. Based on the description you posted, it seems that you have an issue with Microsoft Surface Ergonomic Keyboard wherein and the keys 0 and dot buttons are not working. Method 5: Restart your Surface. Disconnecting and re-connecting the keyboard base using the detach key. Restart your Surface Laptop 5. Jan 1, 2022 · Go to search and search for device manager > Expand all drivers and look for exclamation point > If there's an error, right-click the driver then choose uninstall then restart the device. Open Device Manager. Why buy from Microsoft Store. - Turn off filter keys, go to search bar > search for control panel > open Ease of Access > Change how your keyboard works > then turn off Filter Keys. Apr 18, 2022 · Go to Download driver and firmware for Surface , choose (your Surface model) then click Download. Feb 13, 2013 · Without pressing 'x' on the on-screen keyboard, un-clip your real keyboard so it turns into tablet mode. Method 4: Reset Surface. 3: Verify in UEFI. The file will be save to This PC > Pictures Please try to change the input method to use by following these steps: Open Windows Settings > Time & Language > Region & Language. Open Control Panel > Program and Features > View installed updates. 3: Click on Get support. - Scroll down the right side till you find the Troubleshoot tab. Please try to run SFC and DISM to check for any system errors and corrupted files. exe / Online / Cleanup-image / Restorehealth command. Oct 6, 2020 · Sometimes a Windows 10 update can reverse the need to press the Fn key on your keyboard, try pressing Fn + a function key to see if that produces the required action. Sep 7, 2023 · MiniTool will show you some solutions to fix it. To do this, press and hold the pairing button located beside To do this, press and hold the Power button until the screen turns off for about 10 seconds, then release. 3. -2 button reboot (past UEFI). The warranty period for Surface accessories is usually 1 year after purchase, and if the Surface is already insured, repairs may be charged. Check what is the current OS Build of your Windows version by going to Settings > System > About. Step 5: When prompted, select the language and keyboard layout you want. See Creating and using a USB recovery drive for Surface. Dirt or debris on the contacts can cause connectivity issues. Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. Detach and reattach the Keyboard. When the Surface logo appears, release the volume-down (-) rocker. The Num Lock key is usually located on the Jan 5, 2022 · Open the Settings app. Sometimes, a simple restart can fix the issue. Find out when to seek professional repair assistance and how to use Surface accessories for a better typing experience. 3: Update drivers and firmware. Press on the search bar and it should come up. You'll see the logo screen on your screen. Try updating the system to see if the problem is resolved. Dec 12, 2021 · Otherwise, please reach out to the Customer Support and your keyboard replaced. ) Jul 6, 2020 · 1: Reset Touchpad settings. Use a recovery image specific for your Surface Pro 3 to reinstall Windows. I'm sorry to hear that you're experiencing issues with your Microsoft Surface keyboard. 2. Look for Surface Typecover Filter Oct 3, 2023 · 3. to/3wIxk3W) & Surface Pro X (https:// Mar 7, 2020 · Press and hold the volume-down (-) rocker. Good morning, I have a Surface Laptop 3 INTEL, I would like to perform a clean Windows 11 installation but keyboard does not work when the PC boots using an USB with Windows 11 preloaded. I have a device, your software updates stopped it working. You should see the Surface logo. Aug 27, 2023 · Kindly try the following steps below to troubleshoot your device. -Reboot. Select Start > Power > Shut down and wait a moment for your Surface to shut down. My computer is now perfectly running with BitLocker and Secure Boot enabled. On This Page : Method 1: Restart Surface. Sleek and simple design. The USB ports of the Base are also NOT functioning. msi file that matches your current OS Build and click Next. Download drivers and firmware on your Surface: Download Surface Pro 8 Drivers and Firmware. Once you already in the UEFI screen and if the arrow up and down keys not Force a restart. This could be related to a keyboard software driver issue. Then, try cleaning the the connectors with a wet cotton swab with rubbing alcohol. Just press Exit in UEFI. Detached and reattached to see if it picks. All my Bluetooth devices in Device Manager are up to date. Check that the pins are aligned and securely connected. See How to get to the UEFI settings on a Surface for more details. Surface will start the recovery software on the USB recovery drive. If you have a friend with a Surface Pro 7 (6,5, or 4 typecovers can be tested as well), see if your typecover works on their Surface and vice versa. Enter the issue you need help with. - Install drivers package. Mar 8, 2024 · Windows will automatically reinstall the keyboard drivers. Jul 30, 2018 · The Windows Media Creation Tool (MCT) does not have all the necessary Surface drivers, so it is necessary to install the Surface drivers after it completes. Once you find it, click on it. Mar 8, 2024 · Go to Settings > Windows Update and click on " Check for updates ". To uninstall the update. Dec 20, 2023 · Thank you for posting in Microsoft Community. Solution 4: Check your settings. R un the Keyboard troubleshooter: - Launch the Settings app in Windows 11 by right-clicking on the Start menu. Solution 3: Run the Surface troubleshooter. To check for updates, go to Settings > Update & Security > Windows Update. If you're in Draw Mode or View Mode, the keyboard and touchpad are disabled to prevent accidental 1: Force Shutdown. ( Press and hold the volume-up button and the power button at the same time for at least 15 seconds and then release both. I use a Bluetooth mouse with the laptop so I don't know if the trackpad was working prior to hibernation. 10. - Run Surface Diagnostic Toolkit and check Windows Update. Power and battery. Solution 5: Two-button shutdown (Surface Pro models only) Solution 6: Refresh Surface. Shut down your Surface and wait about 10 seconds to make sure it's off. To do this, go to Device Manager, find the keyboard under "Keyboards", right-click on it, and select "Uninstall device". This may be caused by the driver of the keyboard or the keyboard itself. If that doesn't work, use this two-button shutdown process to make sure your Surface turns off completely: Sep 14, 2020 · 3. Download the driver and firmware for Surface, choose Surface Pro 7 and click download on the next page. Force your device to shutdown and restart by pressing and holding down the power button for 20seconds and release it once May 16, 2023 · To verify in UEFI, do the following: Turn off your Surface and wait 10 seconds. The Detach Button is also working properly, the Surface is charging and NVIDIA GPU is also working properly. Re-attach the typecopver after cleaning. You will be asked to register your Surface Pro 7 (if not yet registered) or choose it (if already registered). If the keys are working correctly in UEFI, but not in Windows: The problem is likely with the software installed on the Surface, and you'll need to reimage your Surface using a USB recovery drive. Try using a different USB port on your PC. Step 6: Select Troubleshoot > Reset your PC. Performing two-button shutdown. Sep 6, 2017 · Here are few things that you can check: Go to Start, and select Settings > Ease of Access > Keyboard. Run the Surface Diagnostic Toolkit to get the missing driver and perform a forced shutdown. Then restart your Surface Pro 8 and Windows should automatically reinstall the drivers. Confirm connectivity. You can try the following steps. Once the device is shutdown, press and hold the volume up button, and single press the power button. The F LOCK key switches between the standard function key commands and the Microsoft keyboard enhanced command. Press and hold the volume-down (-) rocker. Clean the keyboard connectors. The battery is not empty. Press the Caps and Fn keys on your Surface Type Cover or Keyboard several times to check whether the LED lights turn on. Oct 19, 2023 · Assuming that the external keyboard is a Microsoft Surface keyboard, here are some possible causes and solutions for the numeric keypad not working: 1. Continue to hold the volume-up button. Meticulously crafted, just like Surface. You may reach them through these steps below: 1: Go to Contact Us - Microsoft Support (Make sure you are signed in with your personal Microsoft account) 2: Sign in with your personal Microsoft Account. You can still have English (UK) as the primary language on Mar 7, 2020 · The solution is the following: If you run an Asrock motherboard disable "Fast boot" in BIOS before starting BitLocker. Press and hold the Power button for 20 seconds. Num Lock is not turned on: Please check if the Num Lock key on the external keyboard is turned on. Microsoft: your response so far is utterly unacceptable. 2: Verify in UEFI. We offer free 2-3 shipping, 60-day returns, and one-on-one Jun 22, 2023 · The on-screen touch keyboard works at the BitLocker screen and external keyboards work, but this is not a solution for the issue. Dec 15, 2023 · Go to Windows > Power > Shutdown. Here’s what I tried that did not work: -Clean connections with isopropanol. The Microsoft or Surface logo appears on your screen. Press and hold the Volume Up button—and at the same time, press and release the Power button. And the keyboard is paired. Detach and reattach the Type Cover. The PrtScn Key is designed for copy and paste the "screenshot" in a specific document like Word, OneNote, etc But if you'd like to save the PrtScn as a File you should use the combination Fn Key + Windows Key + Space Bar or Windows Key + PrtScn. Click on the Add a keyboard button. Install any available updates and restart your device. msi then Restart. Do not let go even if you see the surface logo pop up. Jul 27, 2018 · In the meantime, while we are isolating the issue, we recommend that you restart your device. Sep 16, 2019 · Suggestion 1: Try doing a Force Shutdown on your Surface 3. If you accidentally press the Detach key while your Surface Book is shutting down, press the key again. Create a recovery drive: You can also force shutdown the Surface device by pressing and holding the power button and the volume + for 20 seconds. msc. Expand Keyboard. Nov 26, 2019 · Press and hold the volume-down button while you press and release the power button. Barb - Windows and Devices for IT MVP. Once you're in the UEFI, test the type cover by pressing the arrow In the Cortana/Search field type. Go to Devices as well and check Type Cover port, see if it is enabled or not. But mouse pad is working fine. Make sure that the cables on your device aren't damaged in any way. Tap and hold or right-click on the USB drive and choose Format. If you use a USB hub between the device and the PC, make sure the hub has power. Nov 8, 2014 · Solution 2: Install Surface and Windows updates. Release the button when the UEFI screen appears. After that, Restart your computer. Check for any updates available on your laptop. 5. Go to the Time & language section. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. Click on the Language & region option. Now you can press 'x' and go onto the internet or something to test out whether it worked or not. Now press Enter or click OK. When I do a reset with power and volume buttons it works for a few seconds and stops again Function keys work there is power, the detach key. Turned off Fast Startup in the power options. I have booted into safe mode and still no reaction to the @ symbol key. See this page for the steps on How to use Surface UEFI (microsoft. We have used our image on other Surface 5 laptops with no issues. Running the surface diagnostics toolkit and windows updates. Then, on the left, select Advanced Settings. See this page for Clean and care for Surface tips. When i Go to press a key, sometimes it will not register the press, and I will have to press it multiple times (even up to 10 times) this seems to only happen on a few keys, and once the key press is registered, it seems to fix itself for a Feb 18, 2018 · The Strangest thing is that the Keyboard light are working properly (I cannot dim them), they turn on when I hit the touchpad or a key. /. Then click the link next to Surface Laptop 3 then click Download on the next page. Right click Windows Key ,select Set up, click Update Option，check for updates. However, even after doing the above, the keyboard base is still not responding. Method 2: Check Keyboard. This guide has more information about all of these steps. Checked the Surface type cover for physical damage. Feb 24, 2018 · There is more info in the Windows forum at Recent update causing USB mouse/keyboards to stop working. My keyboard stopped working. Jan 25, 2024 · There are a few more things you can try: 1. Mar 13, 2023 · Go to Download driver and firmware for Surface, choose Surface Pro. Check keyboard functionality in UEFI. Cleaned the ports both on the keyboard and Surface with alcohol. After downloading, run and install the . I have had my Surface Laptop for about a year now and suddenly one morning this week the keyboard stopped working. I had to do it twice but it worked. When the Microsoft or Surface logo appears, "Release the volume-down button". Apr 30, 2019 · Locate the power button on your device. Apr 2, 2021 · This is a recurring issue I've had with my Microsoft Surface Keyboard (not the laptop keyboard but the external Bluetooth keyboard). Restart your laptop and try pairing the keyboard again. Check if it works on UEFI, which is an environment outside of Windows. 7. Here are some troubleshooting steps you can try: - Clean the Contacts: Gently clean the metal contacts on both the keyboard and the device. View all available solutions and select Contact Support. Nov 29, 2022 · If you're experiencing issues with your keyboard on your Surface Pro, then this video is for you! In this video, we'll show you how to fix keyboard issues on The device will boot to the Surface logo, and you should see spinning dots. Force a restart: Select Start > Power > Shut down and wait a moment for your Surface to shut down. *Please click Yes below if your problem is Mar 12, 2017 · Surface Book. I have an up to date surface pro 3, since one of the recent updates the @ will not work. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again. Surface Keyboard. 4. Thanks for your help. control panel. Do this for up to three times. Bluetooth 4. Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. 2: Update drivers and firmware. And also check if issue occurs in the UEFI. logcsopibgkvzyzrlmuk
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