Airport agent job description. com, the worlds largest job site.

Drive and operate ground equipment, such as tugs, cargo carts Jun 25, 2024 · This resume example shows what airport sales agents do with analytical skills on a typical day: "performed ticket counter operations recorded data regarding customers flights" Initiative. 00 per hour + TIPS. GAT Airline Ground Support 2. Experienced airport customer service representatives may earn $44,000 or more each year. Verifying passenger identification and issuing boarding passes. Our mission is to provide excellence in customer service; we can only do that with great employees. $20 an hour. Command ov er spoken and written Arabic (preferable) Should have had 2 years experience in a customer service role. Menzies Aviation. ”. 00 an hour. 25 to 30 hours per week. Redmond, OR 97756. Providing special handling of baggage, cargo, and mail, as Part-Time Ramp and Customer Service. Pay: £12. Dealt with any customer service issues as necessary. Location: ibilities:The Fuel Agent is responsible for fueling and servicing aircraft and the safe and efficient operation of equipment used in fueling aircraft in an exterior work environment that involves diverse weather. Military Services, airport operations, or in another field related to the job. OR; Two (2) years of experience in the U. City, State. Conduct agent observations and associate activities. Unifi Aviation, LLC. However, this salary amount may vary depending on a variety of factors, such as the location of the airport, years of experience, and educational qualifications. And since you will have access to secure areas of the airport, you will need to pass an extensive background check mandated by the federal government. Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time. $14 an hour. 8 hour shift + 1. Vandalia, OH 45377. Finally, your resume should conclude with an We wow them at every turn and create memories that will last a lifetime. $3,720 - $4,000 a month. It also depends on the size of the organization you are working for and the demand for the job. $2,200 – $3,200 per month. Airport Agent Duties & Responsibilities To write an effective airport agent job description, begin by listing detailed duties, responsibilities and expectations. Greet passengers at check-in counters and assist with check-in processes, ticketing, and baggage handling. Checking in baggage. Each employee is committed to making every passenger’s trip through our airport a positive experience. Provide excellent customer service in all customer contact situations. Ramp Agent - United Airlines Ramp Agent Passenger Service Agent (Part-Time)- Starting at $15. Provide gate information, flight times, and boarding announcements to Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers. These duties include: Greeting and assisting customers in a prompt, friendly, and courteous manner. FRONT ROW PARKING. Lafayette, LA 70508. This position is responsible for information and customer assistance, recovery and retrieval of failed trains, limited mechanical/electrical fault Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. A commonly-found skill in airport sales agent job descriptions, "initiative" is essential to what airport sales agents do. Pay information not provided. An Airport Customer Service Agent earns an average salary of $32,000 (USD) per year. Ensure all wheelchairs are accounted for at end of shift. Ramp agents have fast-paced careers Airport Ramp Agent - Honolulu (Part-Time) Hawaiian Airlines, Inc. Experience level, location, and employer may affect wages for a ticket agent. As an Airport Operations Agent, your role encompasses a wide range of responsibilities to ensure smooth and efficient operations. Posted 30+ days ago. Knowledge of airline passenger and baggage handling (preferable). Jun 1, 2023 · A TSA Transportation Security Officer performs security duties at airports, including screening passengers, conducting security checks on luggage and cargo, monitoring security measures, and ensuring a safe and respectful environment for all passengers. A Ramp Agent is a professional responsible for under-wing services for aircraft, including guiding and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks. Hiring multiple candidates. Their job is to help passengers with their travel arrangements and to make sure they're getting on the right plane. Passenger Service Ramp Agent- BGM Airport. That’s right, the best hang out with the best. Dec 28, 2018 · Agent Requirements. The best Airport Customer Service Agent Resume Examples with Headline, Objective statement, Description and Skills. Atlanta, GA 30354. The Airport Customer Service Agent is our primary representative in our airport stations. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. On average, an entry-level airport ticket agent earns approximately $14. Both roles require excellent communication Jun 13, 2023 · Use this step-by-step guide to help you begin your career as an airline customer service agent: 1. They play a crucial role in maintaining airport security and ensuring the safety of travelers. Greet passengers, verify tickets, and direct them to the correct boarding area or connecting flight. Assist passengers with self-service check-in kiosks and baggage drop-off. Assisting disabled passengers and those with small children. Assist with the development of local airport operations SOP and procedures. Full-time. Salary ranges for these professionals vary depending on location, experience and skills. They work tirelessly to ensure that airline customers are satisfied with their services. And from the front lines at our airports to the leadership team, we’ve assembled a first class team of experienced, motivated, and skilled employees. Our Airport Operations Agent job description includes the responsibilities, duties, skills, education, qualifications, and experience. Assist Station Manager with airport operations related systems setup and testing. ( Waco Regional Airport area) $13. 00 per hour. Operates and maintains (as operator) County-owned vehicles, including 4-wheel drive, in an airport environment including responding to emergency situations. 61 an hour. Perform traffic control functions for the airport. Agents will work at the airport, directly with the public and are responsible for providing service for arriving and departing cruise guests. Find your role in the world's largest international airline and busiest airport. Prefer at least 1 year of prior customerservice experience. In a short period of time, airport ramp agents must keep records of shipped goods, move cargo to and from the aircraft, and document damage and mishandled items. com. Announce flight arrivals, departures, delays, and gate changes over the airport’s public address system. Monitoring ticket counter & and self-service check-in queue activity and assisting with the ticketing and boarding process, gates, and baggage service. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. East Elmhurst, NY 11369. The typical starting pay rate for an airport ticket agent ranges from $9. By including these key takeaways on your Airport Customer. The Airline Ticket Agent serves as the face of the airline at the airport, embodying the company’s commitment to customer service and efficient travel. ( Brunswick Golden Isles Airport area) $12. An airline customer service agent works either in an airport or a call center. Meet passengers to push in wheelchair to gate or exit door. airports, offering reliable aviation services, including ground…. Tampa, FL 33607. Understanding the job’s duties, typical work environment, and role requirements can help . ( Kahului Airport area) $14 an hour. 00/hr. Holidays. Gathers wheelchairs in the concourse and returns them to the staging area for use. However, the actual earnings can fluctuate depending on the agent’s experience, the location of the airport, and the airline company they are working for. We invite you to learn more about Ramp Agent, Guest Service Agent, Cargo Agent and Aircraft Mechanic opportunities. Explore opportunities. Benefits such as health insurance and retirement are generally offered to full-time employees. Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport. Ability to pass 10-year background check and pre-employment drug…. Feb 20, 2024 · Ticketing Agent Job Duties. Handle baggage check-in, ensuring luggage is properly tagged and dispatched to the correct aircraft. In the United States, the expected salary range for an Airline Customer Service Agent is between $20,000 to $50,000 per year. Ramp Agent Work Environment. May assist in arranging ground transportation. 6 months Operations Associate @ Changi Airport. As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Maintain on-time connections by guiding aircraft to and from gate positions. , direct and assist cruise guests in all aspects of airport operations such as meet & greet, escort, transportation coordination services, etc G2 Secure Staff2. An Airport Security Officer plays an essential role in maintaining the safety and security of passengers, staff, and the premises of an airport. SriLankan Airlines Ltd is currently looking to fill the positions of Airport Service Agent and Cargo Agent. Day shift + 6. Loads, unloads, services, guides, and directs customer aircraft. Kahului, HI 96732. The average starting pay for an airport customer service representative ranges from $21,000 to $25,000 a year. Agents working for SMS International Shore Operations US, Inc. Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the…. Pittsburgh, PA 15231. STARLUX AIRLINES NORTH AMERICA, CO. Produces specialized, computer-generated reports for operational, audit, and risk management/insurance purposes. Airline Customer Service Agent Duties and Responsibilities. Placing chocks and cones around aircraft. System One air cargo agent job description. Airline customer service agent Alternative titles for this job include Airline passenger service agent, air travel assistant. The GO team prepares the aircraft for departure, loads baggage, stocks provisions, and is responsible for the safe guidance of aircraft movement on arrival and departure. Check passengers in for flights, including verifying travel documents and issuing boarding passes. Downing Peoria International Airport area) Typically responds within 4 days. Morrisville, NC 27560. Peoria, IL 61607. To apply to any open position listed in the table below, please refer Passenger Service Ramp Agent- BQK Airport. Stocking aircraft with refreshments. It is required that the agent can use depth perception and peripheral vision to extend and position jet…. Other : 3+ Years. 12 Years schooling or equivalent: Proficiency in spoken and written English. Airline Customer Service Agents’ duties and responsibilities include: Assisting passengers with check-in at the airport and issuing boarding passes. Next, list your skills and abilities in a bulleted list. Weekends as needed + 2. In this role, you will be responsible for assisting travelers at the airport, including checking in passengers, answering questions about flights and the airport, and ensuring that the check-in process Ground Operations. Day shift + 5. TBI employment requires authorization to work in the U. 10 per hour. Highlight any past experiences you have in problem-solving and customer service on your resume. This position involves a broad range of responsibilities, including monitoring security systems, conducting screenings and searches, and ensuring that all safety protocols are Birds of a feather DO flock together. Airport agent provides assistance to passengers on arrival and departure, ensuring high quality and professional passenger service is maintained at all times. 1158-AIRPORT RAMP AGENT. 7. Job Description. Process ticket purchases for customers, including selecting seats, applying discounts, and handling payments. From $42,000 a year. Providing passengers with the information about flight times, status Full Time Passenger Service Agent/Ramp Coordinator. Customer-facing Roles: Airport Services Agent (EK/dnata) & marhaba Services Agent. ( Lafayette Regional Airport area) $13. Lanai City, HI 96763. Careers. Presenting a professional and positive image of SkyWest Airlines and our Dec 22, 2023 · A ramp agent's salary depends on where they work. Aircraft Cleaners. Weekends as needed + 1. Ability to drive on the movement and non-movement areas of the airfield. Weekends as needed + 3. This job can be difficult because it requires a lot of experience and training. A airline passenger service assistant ensures that passengers, and their luggage, get on the right flight. Guide passengers to the appropriate terminals, gates, and facilities within the airport. $17. The program takes about six months to complete, but the Airline Gate Agent can have a lot of success in the job. Los Angeles, CA 90045. Coordinate with airport authority for flight operational handling. Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check. Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, payroll and limiting overtime of the…. Day shift +5. Mar 9, 2023 · Passenger Service Agent Job Description Example We are seeking a skilled and customer-focused passenger service agent to join our airport team. 3. com, the worlds largest job site. 29 per hour, as reported in 2016 by the U. The Passenger Service Ramp Agent perform outside ramp agent duties including baggage handling, mail and freight handling, aircraft servicing, driving motorized…. Day shift + 7. Overview: Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! Airport Operations Agent. ( General Wayne A. The major U. TBI Airport Management is the private operator of the Hollywood Burbank Airport. The experience section, which outlines your previous jobs and responsibilities, should come third. Jun 28, 2024 · A cargo agent is one type of shipping professional who helps clients find the best transportation options for their needs. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Jan 30, 2021 · How to Become Airport Customer Service Agent : दोस्तों Airport Customer Service Agent कैसे बने। Salary कितनी मिलती है और Job Types: Part-time, Permanent. Job Title: Ramp Agent; Work Environment: Outdoors, on an airport ramp. at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) This is a Contract/Temp job. Job DescriptionThe AirTrain Agent is responsible for customer service to the public on trains and in stations. Feb 20, 2024 · Airline Customer Service Agent Job Duties. 2. In the USA, the annual average salary for passenger service agents is approximately $30,000 to $40,000 per year. It involves working in all weather conditions and irregular hours, including holidays, nights and weekends. In this article, we explain what a cargo agent is, and we provide important career information, including job duties, average Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Made reservations and helped passengers find deals. Airline Ground Service Agent Job Description in the Transportation industry. Jul 19, 2023 · Ground Handling Agents are essential employees in the transportation industry, responsible for safely moving baggage, cargo, and passengers between planes and terminals. An airline gate agent is a person who works at the airport to help customers and employees get through the airport. Lake City, FL 32055. Jun 29, 2018 · Job Description. 6. PIT Airport- Customer Service Agent. Must be able to lift, squat, stoop, push, stand, and bend throughout the course of 249 Miami Airport jobs available in Miami-Dade County, FL on Indeed. Monday to Friday +2. $15 - $18 an hour. Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time. Ramp agents have fast-paced careers Aug 25, 2022 · You can see this standard resume format on our airport customer service agent resume sample. The Airport Service Agent will be responsible for providing efficient and courteous service to passengers, while the Cargo Agent will handle the shipment and storage of goods. Complete your education. Graduation with an associate degree from an accredited college or university with major coursework in Business or Public Administration, Aviation Management, or in a field related to the job. Southern Airways Corporation 2. Bureau of Labor Statistics. Mineta San Jose International Airport area) $20 an hour. Pay: $14. Jun 29, 2018 · The mean annual wage for airline customer service agents was $38,050, or $18. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Airport Customer Service Agent Job Description FAQs What skills does an Airport Customer Service Agent need? Jun 9, 2023 · Ramp Agent job description. Complete wheelchair logs to document “pushes. However, the salary can be different from one country to another. Employment type Part-Time. Apr 26, 2021 · Ground Staff Responsibilities: Greeting and welcoming passengers, and responding to questions. airlines tend to require their agents be at least 18 years old, possess a high school diploma or GED, and have a valid driver’s license. Job Summary As a customer service agent you are the first impression of a passengers airport experience. ( Moanalua area) $15. 00 to $12. Handle cancellations, rescheduling, and booking adjustments, ensuring customer satisfaction and policy Feb 20, 2024 · Published Feb 20, 2024. You will work either as an airport or airline-specific employee, depending on the airport at which you work. They work in a team to ensure the smooth operation and timely departure of aircraft. Burlingame, CA 94010. Minimum 1-year customer service or sales experience. Issue boarding passes and manage seat assignments according to passenger preferences and special needs. Mar 17, 2023 · The salary of a cabin service agent can vary depending on the employer, location, and level of experience. Michigan, Illinois and Oklahoma respectively were the best ramp agents' paying states by 2018. Lead Airport Agent - Customer Service. National Aviation Services 2. Day shift + 4. If you enjoy working in a fast-paced environment where no two days are the same, consider a career in Airport Operations where you will interact with our guests or support their travel experience. Monday to Friday + 3. subClassification: Customer Service - Customer Facing Customer Service - Customer Facing. Make sure ramp area is clear for flight operation prior to flight arrival. Part-time. com, the world's largest job site. The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time. 73 Customer Service Airport jobs available on Indeed. The work environment for a ramp agent can be fast-paced and physically demanding, as they must often handle multiple tasks and tight deadlines in a busy airport setting. Essential Duties and Responsibilities. For many people, working as a TSO or SSA has led to a long, fulfilling career with the federal government. If you are looking for a Spice Jet ground staff interview, please check the link, and for Indigo ground staff’s latest Hawaiian Airlines Airport Operations. 26 an hour. Parking arriving and departing aircraft. Some states pay better than others. 3. Report job. ( Lakewood Heights-Southeastern area) $16 - $18 an hour. Experienced airline ticket agents may earn $22. Jan 20, 2024 · A: Airline Ground Service Agents must work in fast-paced, high-pressure environments, dealing with unpredictable schedules, delayed or canceled flights, and often difficult customers. LNY Airport- Customer Service Agent (PT) Southern Airways Corporation2. 00 per hour or more. Helping passengers in the self-service check-in kiosks. Airport Agent - Ramp and Customer Service. ( Tampa International Airport area) Skyconnect Passenger Terminal Station. Jul 5, 2024 · Job Description. Duties and responsibilities highlighted on a Check In Agent resume sample are welcoming passengers, explaining to passengers how to use self-check systems, weighing passenger luggage, offering travelling solutions, helping passengers who have lost their luggage, and answering to passenger Feb 20, 2024 · Passenger Service Agent Job Duties. There are no standard educational requirements to become an airline customer service agent, but most airlines ask candidates to have a minimum of GCSEs or equivalent qualifications. San Diego, CA 92101. Posted 21 days ago ·. Reporting Structure: Reports to the Ramp Supervisor or Ground Operations Manager. Office job not your gig? Get outside and flex your muscles as a Ground Operations (GO) crewmember. Honolulu, HI 96820. Loading and unloading baggage is just one of the main duties of this position. ( Norman Y. You also handle all purchases with cash and credit cards, answer Sep 19, 2023 · Aviation Customer Service Representatives are essential in the Transportation industry. Apply to Customer Service Representative, Dispatcher, Customer Service Supervisor and more! Transportation Security Officer (TSOs) and Security Support Assistants (SSAs) are the face of the agency, the people on the front lines who play an important role at TSA. Monday to Friday + 7. According to the US Bureau of Labor Statistics, the median annual salary for baggage porters and bellhops, which includes cabin service agents, was $24,870. Company Name. Download Sample Resume Templates in PDF, Mar 14, 2024 · Air Cargo Agent job description example 1. Airport Customer Service Agent. Changi Airport, East Region. New. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. 50 an hour. Making reservations. Reading more about this career path could help you determine if it's the right position for you. Search 14 Airport Services Agent jobs available in Dubai on Indeed. In the United States, the expected salary range for Ground Handling Agents is between $23,000 and $46,000 per year, with an average of around $32,000. In addition to pay, airline workers may earn lucrative job Feb 16, 2022 · Ramp Agent Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Operators of Ground Service Equipment. $19 an hour. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U. Passenger Service Agents. Coordinated flight schedules with passenger requests. Ramp agents typically work outside on the Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. While working in an airport, you provide customers with baggage assistance, confirm travel reservations and itineraries, complete flight check-ins, and print tickets using a point-of-sale system. Tracked information on flight bookings and cancellations. Handle passenger inquiries regarding flight schedules Job Description. ( Los Angeles International Airport area) $80,000 - $100,000 a year. Protect baggage and other equipment from damage, loss and weather conditions. Airfield Operations Staff. Pay Rate: $14. Brunswick, GA 31525. Provide gate information, flight times, and boarding announcements to passengers. Full-time + 1. High school diploma or GED. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. Ground Staff for Aircraft Maintenance. Must complete ramp and SIDA training to obtain airport authority identification security. EVA Airways Corporation 3. 97 an hour. Experience. Easily apply. Typically responds within 1 day. Just posted ·. Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes. An added perk of this position is discounted or free airline tickets and special rates for car May 18, 2023 · Baggage Handlers. nsactionsPerform daily Quality Control checks on. 05 an hour. Characteristics. About the Airport Operations Agent role Airport operations agents are responsible for ensuring the efficient and smooth operation of an airport. Envoy Air Inc. 85 an hour. They must be able to adapt to stressful situations and keep calm under pressure. We have outlined below the specific job details for each of our roles: I. Apply to Customer Service Representative, Activities Director, Sous Chef and more! Jan 20, 2024 · Airline Customer Service Agents are responsible for ensuring the satisfaction and safety of passengers. Complete incident reports for accidents and out of the ordinary events while transporting passengers. $15. Process boarding passes and manage the boarding process, ensuring passengers board according to group numbers or Jul 10, 2021 · Qualifications & Experience: Airport Operations. as defined by the Immigration Reform Act of 1986, and the ability to pass an employer background check and TSA background check. Johnson City, NY 13790. S. They are sometimes called airport information assistants, airline customer service agents or passenger handling agents. The median salary for a customer service representative rests at $30,000 per year. Aircraft fuelers. It begins with a strong but short summary statement. This role involves a blend of responsibilities, including processing ticket purchases, making reservations, and providing passengers with flight information. ( San Diego International Airport area) $16. Ramp agents earn around $30,356 per year. Passenger Service Agent - SAN Airport. You don’t run an airline by yourself either. Seattle, WA. Airport operations provides leadership and supervision of the Airport Operations, including training, planning, organizing, staffing, and directing operations staff; manages through subordinate staff the airport team; reviews and coordinates staff policies and procedures. Ability to pass airport background screening and receive an airport SIDA badge. Supervisors of the ground crew. If an exciting career in a dynamic work environment with a multicultural team is what you're Responsibilities for Ramp Agent. 3/1/2006 – 11/1/2011. Functions:Perform fueling in safe and effici. Waco, TX 76708. While this is an entry-level role, standard background and skill requirements may vary depending on where you work. Verify transportation providers are properly displaying their airport sticker. Check in passengers for flights, including verifying travel documents, issuing boarding passes, and managing seat assignments. Part-Time Ramp and Customer Service Airport Agent. Check In Agents work on airports and are responsible for accessing passengers during check in procedures. 9. 80 an hour. San Jose, CA 95110. Day shift + 8. G2 Secure Staff 2. Positions in our Airline and Airport Operations teams are some of the most demanding and most rewarding, so candidates must be up for the challenge. Ensure compliance with FAA, TSA, airline, and airport regulations. An airport ramp agent plays an important role in ensuring that flights run on time. Prefer at least 1 year of prior customer service experience. If you're wondering about the salary range for an Aviation Customer Service Representative, the average salary in the United States is approximately $37,000 to $50,000 Aug 22, 2023 · An airport-based customer service agent is a customer care representative who works at airlines and assists customers with their concerns. Feb 20, 2024 · Published Feb 20, 2024. You don’t fly a plane by yourself. Tech Washers Needed - Lake City Gateway Airport. Apply to Airport Security Agent jobs now hiring on Indeed. Communicates instructions and special services to gate agent or other personnel for passengers with special needs. Providing information to passengers. JOB TITLE: AirportCustomerServiceAgent – customerservice & ramp. Selling airline tickets. Feb 20, 2024 · Gate Agent Job Duties. Mar 3, 2023 · However, job prospects may vary depending on the specific location and the level of competition for jobs. 30 to 50 hours per week. Address issues related to lost baggage, flight changes, missed connections, and other Salary & Compensation. The job requires physical stamina and is physically demanding. National Aircraft Cleaning & Janitorial company located Lake City Gateway Airport is looking for Full Time Tech Wash Cleaners. Clark County Department of Aviation has entry-level, technical and managerial positions for individuals with or without an aviation background. Cleaning aircraft after flights. nf ma un li lk se dg ml ne dt