You can use a device’s backup as a template for other devices or have it ready in case a device Aug 16, 2023 · 1. Sep 30, 2022 · Call Customer Support (800) MY–APPLE (800–692–7753) or on line Apple Support. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the How to prepare iPhone, iPad, or Apple TV using automated enrollment. If successful Oct 19, 2021 · MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Hi. How to boot a Mac Pro 2019 into DFU mode to restore BridgeOS – Image: Apple Inc. Quit Apple Configurator 2 on the second Mac, then unplug any cables and adapters. Step one will download the latest macOS IPSW Firmware file directly from Apple. Select your organization, click the gear button, then choose Import Organization. Choose Actions > Advanced > Revive Device, then click Revive. Open the Finder, and connect your iPhone to your Mac with a USB-C to USB-C or USB-C to Lightning cable. Outside the USA. apple. Apple Configurator supports the following devices: iPad. Get started. Subscribe to the MacRumors YouTube channel for more videos Nov 23, 2020 · Apple has released two sets of instructions to perform an erase and restore on an Apple Silicon Mac or MacBook, roughly a week after users encountered issues performing a similar procedure Feb 13, 2023 · FYI, it is best to archive apps you download from the App Store since Apple sometimes makes this very hard. 8. Creating and restoring backups can be crucial for your organization. 17, you must have a Mac with macOS 14. If you manually power the device back on during the restoring backup phase, it will complete successfully. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the In Apple Configurator , click the Blueprints button in the toolbar, then select Edit Blueprints. Mar 9, 2023 · CAN'T revive or restore Mac mini M1 (2020) My Mac Mini M1 presented with an amber blinking light and would not boot up, even in Recovery mode. With the introduction of the new Apple Silicon M1 Mac, you can now reinstall macOS with Apple Configurator 2 and IPSW files just like iOS! This page is a database of all macOS IPSW Files. English 简体中文 日本語 한국어 May 23, 2022 · Configurator could not perform the requested action because “iPhone” is not booted. Access resources, contact options and learn about mass configuration and iOS deployment options for your institution's devices with Apple Configurator. If you never downloaded Apple Configurator from the App Store using Catalina, then you won't be able to now if the App requires a newer OS. Learn how to automatically enroll iPhone, iPad, or Apple TV in your MDM solution. In DFU mode, a device’s Boot ROM code waits to be recovered over USB. 0. 1. MobileRestore – 0xFB1 (4017)] Consistent failure with Apple Configurator 2 when attempting to update or restore devices after iOS 14 release. 5 but we need 12. The user simply turns on the device and has it automatically configured for them. In the next steps, you’ll start your secondary Mac (that you want to restore) in Device Firmware Upgrade (DFU) mode. To encrypt backups, see Use encrypted backups. Jul 23, 2021 · Make sure USB-A to USB-C cable is connected to a USB-A port on the host Mac and the correct* USB-C port on the M1 Host Mac - for the MacBook Air this is the USB-C port closest to the monitor. Connect one or more devices to a USB port on the Mac that has Apple Configurator installed, then select them in the device window. And make note of which keys you press are on the Left side or Right side of the keyboard. Run the Prepare Device Assistant on your Blueprint. Dec 9, 2015 · Apple Footer. Plug USB-C/Thunderbolt cable into the USB-C port farthest from the power button. Press and hold Touch ID/POWER Button on the Target Mac. Nov 4, 2015 · As of Apple Configurator 2, you can use iTunes and Apple Configurator 2-sourced backups of devices. left OPTION. It is very helpful if you are facing trouble with restoring Aug 16, 2022 · Apple Footer. " Step 3. Nov 15, 2023 · Apple Footer. Control-click the selected devices, and choose Restore from Back Up. You can also now assign the restore task to a Blueprint or do so manually. Note: If you lose power to either Mac Connect one or more devices to a USB port on the Mac that has Apple Configurator installed, then select them in the device window. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPad, Mac, and other Apple platforms. The first thing that comes up on Apple Configurator is Recovery until I hit the button sequence to make it DFU but it just says Apple Controller 4 days ago · In the Apple Configurator 2 window, select the DFU icon of your M1 Mac. Easier and quicker. Once its been fully restored, we then use a flash drive 12. Nov 11, 2012 · Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Allow the connection to the accessory on macOS and trust your Mac on your iPhone. Revive an iPhone, iPad, or Apple TV; Erase a device; Enable encrypted backups; Restart or shut down devices; Unsupervise an iPhone, iPad, or Apple TV; Organize devices. Select the type of update you want to perform: Apps only. Connecting two Macs through a correct USB-C cable, finding the latest Apple Configurator version in Launchpad or Applications folder, and starting Apple Configurator on a working Mac (not the one that needs to be restored). Simply select a single device—or many at once—and perform an action. Manage device backups in Apple Configurator. To explore the Apple Configurator User Guide, click Table of Contents at the top of the page, or enter a word or phrase in the search field. When you finish, click Done in the lower right corner of the Aug 8, 2021 · Restore MacBook Air M1 Hi, I tried to install apple configurator 2 using my MacBook 2015 Intel version and I want to restore the M1 MacBook Air. 4 put on. When the other Mac shows a DFU window in the Finder or Apple Configurator, this Mac has successfully entered DFU mode and you can release the power button. ) Keep holding all four keys for about 10 seconds, then release all keys except the power button. Control-click the selected devices or Blueprints, and choose Advanced > Erase All Content and Settings. In Apple Configurator, erase all content and settings from Oct 8, 2012 · There also appears to be an issue restoring backups to devices running iOS 6 where they sometimes fail to power back on after restoring the backup, which causes the restore to fail in Configurator. Then you just go in a loop round same process. To use Apple Configurator 2. 1 IPSW Restore File – Drag this file over to the DFU logo to begin the restore. Oct 27, 2022 · Apple Footer. Jan 29, 2021 · Restore iPhone with Apple configurator 2. Aug 25, 2012 · 1) Configure the model iPad while it is connected to Configurator, then create the backup (select the model device, then choose the Devices > Back Up… menu item or use Back Up… from the Restore popup menu in the Settings tab of the configuration editor) before disconnecting it. #1. It has been restoring iOS DFU devices for a while now, and they've added macOS devices in DFU mode for restore. All settings have been configured and apps have been assigned to the device. Feb 24, 2024 · Configurator is part of Apple's larger enterprise offerings and is designed to allow mass deployment of Apple devices quickly and easily across large and small teams. Do one of the following: Choose Actions > Advanced > Revive Device. More ways to shop: Find an Apple Store or other retailer near you. iPhone XS. But I cannot find apple configurator 2 in App Store. If an iPhone, iPad, or Apple TV has been partially configured, if information about the device (such as the supervision identity) is missing, or if the device is stuck in recovery mode, you can attempt to revive the device to recover any data on it. Intro to preparing devices; Use the device window; View device info; Supervise devices; Prepare an iPhone, iPad In Apple Configurator , select one or more devices. 6 - unplug second ipad from cart, set password and wait for it to lock. Once the revive or restore is complete, disconnect the symptomatic Mac and restart it. 0 or later. Revive = Click Revive (etains all data) – downgrades BridgeOS (you will need to install previous compatible version of macOS over the top of the current version) 9. Shut down M1 Mac. The macOS ISPW firmware files database will be updated when new updates are released. Apple Configurator features a flexible, device-centric design that enables you to quickly and easily configure one or dozens of iPhone, iPad, and Apple TV devices connected to your Mac through USB or—in the case of Apple TV —wirelessly. Control-click the selected devices, and choose Back Up. I was given a 13-inch 2018 macbook air running Ventura. Nov 18, 2020 · Click the Restore Button to begin. In an attempt to downgrade it to Mojave, I wiped the SSD in Recovery Mode– specifically, the part of the SSD that says "APPLE SSD" instead of "Macintosh HD. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Aug 28, 2023 · A few tidbits to help you get started deploying Apple devices at scale Revive an iPhone, iPad, or Apple TV in Apple Configurator. Getting Started. With Apple Configurator, you’re able to update software, install apps and configuration profiles, rename and change wallpaper on devices, export device information and documents, and much more. Can't I restore the M1 using MacBook Pro Intel version? How to install Apple Configurator 2 for MacBook Intel version/ Let me please. On your Mac that has Apple Configurator installed, open Apple Configurator. ) Press and release the power button, then immediately press and hold all four of these together on the built-in keyboard: Control ⌃ on the left-hand side of the keyboard. app! I will show you how to boot your Apple Silicon M1 Ma Revive an iPhone, iPad, or Apple TV in Apple Configurator. The unresponsive Mac will show an Apple logo intermittently during revival. Now you can continue to supervise devices that were Automatically enroll devices in your MDM solution. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the With Apple Silicon Macs, you can restore macOS just like you can with iOS with Apple Configurator 2. Dec 6, 2021 · "You can manually add a Mac computer with Apple silicon or with an Apple T2 Security Chip running macOS 12. From the Apple Configurator menu, choose Settings > Backups. You may need to enter your passcode on your iPhone. Nov 17, 2020 · UPDATED: 7/15/24. Preparing for the Exam. Choose Actions > Restore from Back Up. Press together: right SHIFT. Step 2. Failed to create new state machine for restore [com. Click Organizations. Do one of the following: Choose Actions > Advanced > Erase All Content and Settings. All content and settings will be deleted. Feb 26, 2014 · 5 - second ipad added to configurator with no issues. Organize devices; Export device info; Manually prepare devices. For a complete list, see Revive or restore a Mac One of the steps in our whole process involves using Apple Configurator to restore said M1s. 2. Wait for your device to enumerate. 7 - plug back into cart. iPhone. One of the annoyances is that using restore puts on the latest version of Monterey 12. You can also deploy content and settings across your organization’s Apple devices. This cannot be undone. MobileRestore – 0xFAD (4013)] Posted on Nov 11, 2021 12:54 AM. Read article. Delete a backup: Select the backup, then click Delete Backup. Mar 11, 2023 · Apple Footer. iPad Pro. Click the Update button in the toolbar. Oct 11, 2023 · From the Apple Configurator menu, choose Preferences. The exam contains 105 scored technical questions, and you have 120 minutes to complete them. Aug 16, 2023 · To do that, connect a Mac in DFU mode to another Mac using the USB-C cable, then select the computer in the Finder on another Mac like you usually would. To achieve this level of automated deployment, you If this Mac is running macOS Ventura or macOS Monterey, open Apple Configurator. Oct 21, 2020 · Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. You can also drag the macOS IPSW File over to the DFU icon to begin the restore. . This site contains user submitted content, comments and opinions and is for informational purposes only. Latest operating system version. You can do the following with backups: Search for a backup: Click in the search field, enter the name of the backup, then press Return. Disconnect the power cord from the Mac Pro. Like the iPhone’s DFU mode, DFU mode in macOS is available on both Intel-based Macs and Connect one or more devices to a USB port on the Mac that has Apple Configurator installed, then select them in the device window. The Finder will detect a Mac in DFU mode and present you with two buttons: Revive Mac and Restore Mac. If an update exists, a little red indicator will be present above and to Nov 16, 2021 · Apple Footer. Plug M1 Mac to host Mac using a DFU cable, such as this one. Here is the Apple article for "Restoring" or "Reviving" the T2 firmware (pay close attention to the details in the article for the ports to use and the cables required): Connect an iPhone or iPad to the Mac with Apple Configurator installed, using the USB cable that came with the device. To explore the Apple Configurator User Guide, click Table of Contents at the top of the page, or enter a word or phrase in the Jul 17, 2017 · Revive or restore a Mac with Apple silicon using Apple Configurator; Revive or restore an Intel-based Mac using Apple Configurator; A few important points to keep in mind: The USB-C connecting cable can only go into one specific USB-C slot on the mac you want to revive/restore (indicated in the Apple page). Attempted clearing all cached IPSW files from library cache with issue persisting. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Taking the Exam. Latest operating system version and apps. 1 or later to Apple School Manager or Apple Business Manager using Apple Configurator Follow guided exercises to gain the knowledge and skills you need to support and troubleshoot Apple devices in your organization. Do one of the following: Click the Backup button in the toolbar. Once enumerated, your device will appear as an exact replica in Apple Configurator 2 of what exists on the physical device including wallpapers and apps. And after the process completes, your M1 Mac will restart. Attempting to update says “Apple Controller devices do not support this action” The MB are on the same OS and official Apple cable. This process also requires a second Mac computer, plus a USB cable to How to prepare iPhone, iPad, or Apple TV using automated enrollment. Aug 15, 2023 · Apple has seeded three developer betas so far, and the first public beta includes the same content that's in the third developer beta. I after many failed attempts with the "Advanced>Revive" option, I decided to bite the bullet and "Advanced Sep 4, 2019 · The Mac Pro 2019 instructions were just added to the DFU instruction guide. iPhone and iPad. Click “Restore” to erase the device and install the latest System. left CONTROL. (If your Mac has a Touch ID button, it’s also the power button. After you connect a device, it can be seen in Apple Configurator. To get started with restoring a device, first plug in a device and open Apple Configurator. Sep 18, 2020 · Apple Footer. Intro to preparing devices; Use the device window; View device info; Supervise devices; Prepare an iPhone, iPad With Apple Configurator for Mac, you can back up and restore many devices connected to a Mac. In Apple Configurator , attach all the devices you want to update, then select those devices in the device window. Restart the symptomatic Mac into DFU mode. Apr 9, 2021 · Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Scores aren’t rounded. Press and hold the power button. MacBook Air 13 2020. Perform the revive or restore on the symptomatic Mac. You can now: Add profiles, apps, and actions to your Blueprint. 3. Select the Mac you’re connected to, and then choose Actions > Advanced > Revive Device and click Revive. Apple TV (HD or 4K) Apple silicon revive or restore on specific Mac computers. Apple TV (3rd generation) profile installation only. Keep holding the power button for up to 10 more seconds. In Apple Configurator, revive an iPhone, iPad, or Apple TV to recover missing data. Revive an iPhone, iPad, or Apple TV in Apple Configurator. To prepare for the exam, study the linked resources for each objective. Select the organization file that you saved, then click Import. Control-click the selected devices, and choose Advanced > Revive Device. BTW, the App Store will only show "Apple Configurator" and not show it as "Apple Configurator 2 Feb 5, 2024 · It really is best to use the original Apple USB-C charging cable which shipped with an Intel laptop. When devices are delivered to users, the users simply open the box, power on the device, connect to the network defined in the Wi-Fi configuration profile, and (optionally) enter their directory user name and password. if you have an Apple Silicon Mac which shipped with a MagSafe cable, then you will need to purchase an Apple USB-C charging cable. I have followed the steps for using Apple Configurator 2 to place my Mac Mini M1 in DFU mode. The Apple Device Support Exam tests the learning objectives listed in this article. Or call 1-800-MY-APPLE. Apple Configurator makes it easy to deploy iPad, iPhone, and Apple TV devices in your school or business. Description. Step 1. 4 installer to have the correct version we need. The idea behind Configurator is you can use it to restore Apple devices to some predetermined state without having to reinstall an operating system by hand onto each one. Get ready to ignore EVERYTHING that shows up on the Target Mac display*. Enter the password that you used to secure the file, then click Submit. When I click restore in AC2, I get this message at step 4/4 (installing OS): Unexpected device state 'Recovery' expected 'RestoreOS' (Probably caused by corruption or panic in the bundle's restored) [com. Choose Actions > Back Up. Level 1. Screenshots. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Nov 23, 2020 · If this method doesn’t work for some reason, you have two alternatives: Use Apple Configurator 2 to “revive” your Mac. To summarize, in a few steps: Connect the symptomatic Mac to the Mac running Apple Configurator or macOS Sonoma via USB-C. Sep 17, 2020 · 14 points. Make sure you use the correct port. Subscribe to the MacRumors YouTube channel for more videos In Apple Configurator , select one or more devices you want to erase or one or more Blueprints. Unable to revive Jan 6, 2021 · DFU M1 MacBook Air or Pro - my method. Option click the image of the device you want to update. If the iPhone or iPad is locked Jan 16, 2021 · Alternatively, without macOS restrictions of version and Configurator 2 restrictions, is iMazing. In or out of warranty you can get a free over the counter support Make an appointment for a "hardware issue" Genius Bar Reservation and Apple Support Options - Apple. Restarting the computer that needs to be restored via a particular key combination. Mar 25, 2021 · Apple does mention if the "Revive" doesn't work, then you will need to "Restore" the T2 firmware instead which will destroy all data on the SSD. To learn more about using Apple Configurator, refer to Exploring Apple Configurator Features, Erase a device in Apple Configurator , Revive or restore an Intel-based Mac using Apple Configurator , or Revive or restore a Mac with Apple silicon using Apple Configurator . First time posting on this forum, sorry if I'm too vague or explain my situation incorrectly. Preparing for the Course. configurator will see the ipad then it just sits there says waiting for device to be ready. Keep holding the power button while plugging the Mac into power. If any one else struggling to restore a non-functioning M1 MacBook Pro or Max after the deadly 12. Sep 18, 2019 · Plug in your device to USB. In Apple Configurator , select one or more devices. Click New and rename the Blueprint from Untitled to a name you choose. All contents on the devices will be erased. Find the phone number for your country or region, and we'll connect you to an expert. Review Apple Device Support Exam details and scheduling instructions to take the exam and earn the Apple Certified Support Professional digital badge. Apple Configurator makes it easy to deploy iPad, iPhone, iPod touch, and Apple TV devices in your school or business. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Apple Configurator Support. Jun 4, 2021 · Restore = Click Restore (erases all data)- downgrade BridgeOS (you can then reinstall macOS from Recovery. mathdufort. This will work with any version of Configurator. Free. Sort backups: Click the column title. The exam uses multiple-choice, multiple-select, and matching questions. Connect an Apple TV over Wi-Fi or Ethernet. Get help with Apple Configurator. Use Apple Configurator for Mac to deploy iPad, iPhone, iPod touch or Apple TV devices in your school or business. Use Apple Configurator to quickly configure large numbers of devices connected to your Mac via USB with the settings, apps, and data you specify for your students, employees, or customers. The minimum passing score is 80 percent. Wait for the process to complete. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Jan 22, 2020 · Revive iOS/iPadOS Devices without losing user data using Apple Configurator 2 The exam name is Apple Device Support Exam (9L0-3021-ENU). Contact Apple for support and service - Apple Support Revive an iPhone, iPad, or Apple TV; Erase a device; Enable encrypted backups; Restart or shut down devices; Unsupervise an iPhone, iPad, or Apple TV; Organize devices. Press and hold the power button for up to 10 seconds, until the Mac turns off. MobileDevice. Aug 15, 2023. 14hr 30min Estimated Time. May 2, 2018 · Apple Footer. 7 update who is How to prepare iPhone, iPad, or Apple TV using automated enrollment. macOS Big Sur 11. Select the backup you want to restore, then click Restore. Right-click on a device and then choose the Restore from Backup… option. Find out how to add any Mac with Apple silicon or with an Apple T2 Security Chip to Apple School Manager or Apple Business Manager using Apple Configurator on your iPhone. Feb 18, 2023 · In order to boot to an external USB drive or installer, then you will first need to boot into Recovery Mode (Command + R) or Internet Recovery Mode (Command + Option + R) where you will need to use the Apple Startup Security Utility in order to modify the Mac's security settings to allow for booting from USB: About Startup Security Utility on a Configure large numbers of devices. Mobile Device Management, Apple ID, iCloud and Continuity, and Passkeys. it will not remove the passcode, if i then type in the passcode configurator will then upadte device. 0. Nov 17, 2020 · Apple has seeded three developer betas so far, and the first public beta includes the same content that's in the third developer beta. While you hold the 3 keys, press and hold the power button. iPad mini. If this is the first time you’ve plugged the iPhone or iPad into this Mac, tap Trust in the “Trust this computer” pane on the iPhone or iPad. Nov 11, 2021 · He said the iPad was in a restore-modus, just out of the blue.
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